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Client Communication & Interaction Training

In a fun and safe space, you and your employees get to practice different client interactions through role-play. The workshop was held for Cytel's Swedish team in 2025 with good results.

For an offer and information about the workshop: Email info@elinhillang.com

Some reviews from participants in an anonymous evaluation:

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Review 1 from Anonymous Evaluation 

"Exciting role-playing with multiple perspectives. Everyone struggled with different problems/conflicts with customers in some way. Valuable to share experiences and thoughts/solutions that will make everyday life easier going forward."

Review 2 from Anonymous Evaluation 

"Good cases, good training and rewarding discussions. More "safe" training may lead to it being easier to handle difficult situations."

Review 3 from Anonymous Evaluation 

"Good with a practical exercise. Great with small groups."

Review 4 from Anonymous Evaluation 

"Rewarding and thought-provoking."

Review 5 from Anonymous Evaluation 

"Fun, lots of laughs."

Review 6 from Anonymous Evaluation 

"Useful, I think it worked and was good hands-on training."

Review 7 from Anonymous Evaluation 

"Great content."

Review 8 from Anonymous Evaluation 

"Good, developing, healing."

© 2018 by Elin Hilläng.

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